Candid about alternative healthcare
Online telehealth consultations with no judgement, just options.
Get started with Candor
Select a service and complete a quick intake form online.
Consult directly with an Australian-registered doctor.
Manage prescriptions and follow-ups in your account.
Why choose Candor?
Candor exists for people who want real options outside of traditional healthcare. Whether it’s alternative therapy, sexual health, prescription skincare or everyday concerns, our clinicians look at the whole picture and recommend what’s right for you – all from the comfort of your own home.
Upfront and affordable consult pricing
Australian-registered doctors and nurses
Digital booking and chat access to your medical team
Discover the right service
Alternative therapy
Consultations $59
Most telehealth clinics don’t talk about alternatives. We do. Our doctors take the time to understand your needs so that we can tailor a treatment plan to suit your situation, not anyone else’s.
Sexual health
Consultations $19
Private consultations for confidential concerns related to intimacy and function. Our sexual health consultations are handled with discretion and medical professionalism.
Skincare
Consultations $19
More than just over-the-counter creams. Our clinicians assess your skin concerns and, when clinically suitable, provide prescription treatment pathways.
Everyday health
Consultations from $19
Everyday health concerns can often get brushed off elsewhere. We take them seriously and offer medically guided next steps without the runaround.
Consults from $19*
Pricing made simple
It's free to get started, simply complete your prescreen and patient intake upfront. Pay only when you're ready to move ahead. (*Prices vary)
Ready to get started?
Find the care that fits your needs and take the first step at your own pace.
FAQs
To start, you’ll complete a Patient Intake Form tailored to your specific health concerns. Your intake is reviewed by a member of our clinical team, who may contact you via secure chat if anything needs clarification, including requesting paperwork such as a referral or health summary where required. Once everything is in order, you’ll be sent a link to book in for a phone consultation with an Australian-registered doctor.
During your consultation, your doctor will discuss your needs and assess whether any treatment options are appropriate for you. If a prescription is provided, medication can be ordered through your secure Candor account and dispensed by a pharmacy experienced in this area of care.
Depending on the service, Candor consultation costs range from $19 to $59. Visit our pricing page to find the cost of individual consultations.
Our nursing team will review your Patient Intake Form as soon as possible and may contact you if we need additional information before booking you with a prescriber. Providing a health summary or referral (if you already have one) can help prevent delays. Once everything is ready, you’ll receive an email with a link to book your phone consultation at a time that suits you.
You’re welcome to share any treatment experiences or preferences during your consultation, however prescriptions cannot be requested and are not guaranteed. Your doctor will determine whether any option is clinically appropriate for you, based on your medical history and individual circumstances.
Yes. All of the treatment options discussed at Candor can be legally prescribed in Australia when a doctor determines they are clinically appropriate for an individual patient. All prescriptions issued through Candor follow Australian prescribing laws and are dispensed by licensed Australian pharmacies.
Patients remain responsible for understanding how any prescribed treatment may affect legal responsibilities, including driving, work, travel and other safety requirements.
You must be at least 18 years old and an Australian resident to use Candor.
Still have questions?